To help better serve you and to answer questions about your bill, we are opening our call center this Saturday, December 14th, from 9 a.m.- 3p.m. Representatives will be available at 202-833-7500 to answer your questions
With Direct Debit, your payment is automatically deducted from your bank account on the due date of your bill. You will receive a monthly statement with the amount due and the date of deduction. Your first monthly deduction will be deducted from your bank account with your next billing cycle. To avoid any late charges, you will need to pay your current balance before the monthly deductions take effect.