To help better serve you and to answer questions about your bill, we are opening our call center this Saturday, December 14th, from 9 a.m.- 3p.m. Representatives will be available at 202-833-7500 to answer your questions
Our Extended Payment Date Plan is for residential customers whose main source of total household income is from government or other low-income entitlement programs. Qualified residential customers may request to have their due date extended without a late charge.
To apply for our Extended Payment Due Date Plan, simply contact us at (202) 833-7500 or complete and submit the enrollment form below.